What does this Privacy Policy mean?

In this Privacy Policy, we provide you, the visitors of the website www.ngusports.eu (hereinafter referred to as the Website), with information about how UAB “SK GROUP“ (company code: 302918387, address: Viršutinė g. 32, Klaipėda, Lithuania) (hereinafter referred to as the Company) processes your personal data, which you may provide by visiting one of the Company's stores, the Website, social media accounts “Facebook“, “Instagram“, by contacting us by email. by mail or telephone.

What personal data do we collect about you?

When you visit any of the Company's stores, websites, social media accounts, or contact us by email or telephone, we may collect the following information:

• When applying for a commercial offer - name, surname, email address, phone number, details of the desired product. This data is stored for 10 (ten) years from the date of purchase of the product. In the event that you do not purchase the goods according to the submitted commercial offer, we will store this data for 2 (two) years from the date of submission of the commercial offer to you.
• When purchasing goods - name, surname, e-mail address, telephone number, details of the ordered product, price of the product, information about payment, delivery address of the product. These data are stored for 10 (ten) years from the date of purchase of the product;
• when sending direct marketing messages - name, surname, e-mail address, telephone number. These data are stored for 2 (two) years from the date of receipt of your consent to receive direct marketing messages;
• when communicating with us on social media accounts (Facebook, Instagram) - name, surname, comment, inquiry. These data are stored for 2 (two) years from the date of submission of these data;
• data about using the Website – data collected using cookies and similar technologies related to internet browsing, etc. (more detailed information is provided in “What cookies are used on this website“);
• any other personal data about you that you may provide to us at any time when communicating with us. ŠThis data is stored for 2 (two) years from the date of your data submission.

For what purposes do we collect and use your personal data?

We collect and further process your personal data only on the grounds defined in legal acts and for the appropriate purposes, as indicated below:

• for the purpose of purchasing products offered in the Company and on the Website (for the purpose of performing the contract);
• With your consent, when personal data is processed for the purpose of direct marketing.

Consent to direct marketing

In all cases where we wish to use your personal data for direct marketing purposes, you will be provided with a consent form for the use of personal data for direct marketing purposes, by signing which you will be able to agree to your data being used for direct marketing. You can opt out of receiving direct marketing information at any time:

• by email info@ngusports.eu

What cookies are used on this Website?

A cookie is information that a web server sends to a web browser and is stored in the browser. This information is sent to the web server each time the browser requests a page from the server. This allows the web server to identify and monitor the web browser.

To whom may we disclose your personal data?

We may disclose your personal data to personal data processors who provide services (perform work) for us, i.e. couriers, IT service providers, and process your data on behalf of the Company as a data controller. Data processors have the right to process personal data only in accordance with our instructions and only to the extent and to the extent necessary. When using data processors, we take all necessary measures to ensure that our data processors have implemented appropriate organizational and technical measures to ensure the security of personal data and maintain the confidentiality of personal data.

How is your personal data that you provide to us via social media used?

All information you provide to us via social media (including messages, use of the “Like“ and “Follow“ fields, and other communications) is controlled by the social network operator. We currently have accounts on “Facebook“, “Instagram“ - @NGU sports, whose privacy notice is available at https://www.facebook.com/privacy/explanation.

We recommend that you read the privacy notices of third parties and contact the service providers directly if you have any questions about how they use your personal data.

How is your personal data processed?

Your personal data will be processed in accordance with the requirements set out in the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. Your Personal Data will be processed responsibly and securely. The Company, both when determining the means of processing personal data and during the data processing itself, implements appropriate technical and organizational data protection measures established by law to protect the personal data being processed against accidental or unlawful destruction, damage, alteration, loss, disclosure, as well as against any other unlawful processing. The appropriate measures are determined taking into account the risks arising from the processing of personal data.

What are your rights?

You have the right:

• submit a written request to us to provide you with information whether data relating to you are being processed, and if such data are being processed, you have the right to access your personal data and the following information: the purposes of data processing; the categories of personal data concerned; the recipients or categories of recipients to whom your personal data have been or will be disclosed; where possible, the envisaged period for which the personal data will be stored or, if not possible, the criteria used to determine that period;
• request that we correct inaccurate or complete incomplete personal data concerning you;
• request that we erase your personal data. Nevertheless, this right is not absolute and can be justified where there is at least one of the following reasons: the personal data are no longer necessary to achieve the purposes for which they were collected or otherwise processed; you have decided to withdraw your consent to the processing of your personal data, where your personal data are processed solely on the basis of consent and there is no other basis for processing your personal data; your personal data have been processed unlawfully; Your data must be erased when we are obliged to do so;
• request that the processing of your personal data be restricted where one of the following applies: You contest the accuracy of the data for a period during which we can verify the accuracy of your personal data; the processing of your personal data is unlawful and you do not agree to the erasure of your data and instead request the restriction of its use; we no longer need your data for the purposes of the processing, but you need it for the establishment, exercise or defence of legal claims. When the processing of your personal data is restricted, we may process such data of yours, with the exception of storage, only with your consent or in order to assert, exercise or defend legal claims and/or protect your or another person's rights, or for reasons of public interest.
• request that we transfer your processed personal data to another data controller, where technically feasible;
• submit a complaint to us if you believe that your rights as a personal data subject are and/or may be violated.

Processing of payment card data

We do not collect or store any payment card data. Payment processing is performed by third-party plugins, such as Contomobile UAB. Šie plugins are responsible for the security of your payment data and compliance with the "PCI DSS" standard. We do not have access to your payment card data.

Data Security

We protect your personal data from unauthorized access, use or disclosure. We use encryption technologies and other security measures to ensure the protection of your data.

How can you exercise your rights?

To exercise your rights, requests, complaints or requirements, please submit them to us in writing:

• by e-mail info@ngusports.eu

We will respond to received requests, complaints or demands in writing in accordance with the procedure and deadlines established by legal acts and we strive to provide you with information as soon as possible, but no later than within 30 days of receiving your request.

If, upon receiving a request, complaint or demand, we have suspicions about the identity of the requesting person, we have the right to request the requesting person's identity document.

If we are unable to provide you with the necessary information and (or) you have claims regarding the way your personal data is processed, you have the right to contact the State Data Protection Inspectorate by submitting a complaint.

How will we inform you about changes to the Privacy Policy?

We may update or change this Privacy Policy at any time. Such updated or amended Privacy Policy will be effective upon its posting on our Website. You should check it from time to time to ensure that you are satisfied with the current version of the Privacy Policy.

When we update the Privacy Policy, we will notify you of any changes we believe to be material by posting them on the Website. You can refer to the “Update Date” at the bottom of this page to determine when the Privacy Policy was last updated.

How to Contact Us?

If you have any questions regarding the terms of this Privacy Policy, please contact us using the details provided below, by calling the phone number provided below, or by sending an inquiry by email. by post or registered mail:

UAB ”SK GROUP”

Company code 302918387

Address:Viršutinė g. 32, Klaipėda

E-mail info@ngusports.eu

Phone +37065099933

The last update of the Privacy Policy was made on 2025-02-19.